CommonMemosample data

Overview

support-ada-2

user adaagent claude-codeopened 2026-10-27 12:55:10closed 2026-10-27 12:55:10
5events
1turns
1memory pushes
1/1tool calls ok

Timeline by turn

Turn 1Where's my refund for A-1042?5 events
  1. +0smessageuser: Where's my refund for A-1042?
  2. +0smemorymemory pushed (turn): 7 items, 1555 chars
    what was pushed
    turn push 1555 chars, by claude-code
    KindItemFrom
    negativeNever suggest phone calls. (ada asked for email only)scope user:ada source explicit
    factpreferred_contactsource profile
    worldrefund_windowscope project:shop source explicit status current
    worldrefund_windowscope project:shop source agent status proposed
    lessonUse calendar days, not working days.source learned
    saiduser: I'd like to return my order 1042, it doesn't fit.score 1.0 session support-ada-1
    recapep_support-ada-1score 0.6 session support-ada-1

    left out 1 world

  3. +0stooltool lookup_order -> A-1042: delivered 2026-10-02, 59.00 EUR
  4. +0smessageassistant: It was issued on Oct 6; expect it within 5 calendar days.
  5. +0sprocedureexemplar 'ada-refund-issued' for refund_reply (user:ada, from extracted, waiting for review)